Omschrijving
Results-driven Credit Collector with proven experience in Credit Management and Order-to-Cash processes within a B2B environment. Responsible for managing a debtor portfolio, improving payment behavior, reducing DSO, resolving disputes, and strengthening cash flow performance through proactive stakeholder engagement and process optimization.
Werkzaamheden
- Managing and optimizing the end-to-end Order-to-Cash process
- Ownership of a dedicated B2B debtor portfolio
- Monitoring and collecting outstanding receivables
- Maintaining proactive contact with national and international customers through phone and email
- Assessing and processing refunds and claim payments
- Identifying, investigating, and resolving payment disputes
- Escalating potential collection and credit risks in a timely manner
- Collaborating with Account Managers and Sales teams to review outstanding balances and collection strategies
- Conducting monthly reviews of outstanding positions with internal stakeholders and management
- Initiating and supporting process improvements that enhance customer satisfaction and financial performance
Focus
This Credit Collector plays a key role in optimizing the Order-to-Cash process and managing customer receivables within a B2B environment. The focus is on reducing outstanding debt, improving payment behavior, resolving disputes efficiently, and driving process improvements that strengthen both customer satisfaction and the organization's financial position.
Eisen
- De aangeboden kandidaat is geen ZZP'er maar betreft alleen een Detachant of een uitzendkracht.
- Kandidaat heeft minimaal xx jaar werkervaring in gevraagd profiel
- Kandidaat heeft minimaal een afgeronde xx opleiding
- Kandidaat is in het bezit van de volgende certificaten:
- Kandidaat is op genoemde datum en tijdvak beschikbaar
- Indien kandidaat reeds een arbeidsverleden heeft binnen Aon wordt in het CV omschreven waarom kandidaat uitdienst is getreden
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